About Go Port
At Go Port, we offer an opportunity to join our dynamic team in the travel and leisure industry. We're not just about jobs; we're about crafting careers that allow you to be a part of something extraordinary. As a company dedicated to providing top-notch pre and post-cruise transportation and hotel stays, we seek individuals who are passionate about creating exceptional experiences for our customers. If you are eager to embark on a journey of professional growth while being a part of a company that thrives on innovation and excellence, we invite you to explore a career with us. Join us, and let's work together to create the future of travel and leisure. Your adventure starts here!

*
Overview:*
We seek a highly skilled IT Coordinator who will play a vital role in the organization and bridge technology solutions and business needs. The ideal candidate will provide technical support and troubleshooting assistance to end-users, manage application systems, and coordinate IT projects. The successful candidate will have a strong technical background, excellent communication skills, and a customer-oriented attitude. If you are passionate about technology and enjoy helping others, we would love to hear from you.

*
General Responsibilities:*

• Act as a liaison between IT and other departments to ensure IT solutions meet business needs.
• Provide technical support and troubleshooting for end-users.
• Direct, oversee, and assist with selecting, implementing, and installing the organization's software applications.
• Set up and manage user accounts and permissions.
• Coordinate IT projects, managing timelines, resources, and stakeholders.
• Manage application systems, including troubleshooting, updates, and user training.
• Provide or coordinate technical support for IT-related issues within the company.
• Work with external vendors to secure technology solutions and services.
• Document processes, procedures, and configurations.
• Stay current with technological developments.

*
Specific Duties:*

• Evaluate business processes and determine appropriate technology solutions.
• Implement and manage software applications and platforms, including ERP systems and CRM tools.
• Ensure data security and compliance with relevant laws and regulations.
• Train staff on new technologies and systems.
• Monitor technology trends and make recommendations for strategic planning.
• Develop and maintain documentation related to IT procedures, systems, and configurations.

*
Skills and Qualifications:*

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field.
• Proficiency in ERP systems, databases, and software development tools.
• Project management skills, including planning, execution, and monitoring.
• Excellent communication skills to interact with all levels of the organization and external vendors.
• Strong problem-solving abilities to address technical challenges and improve business processes.
• Adaptability to changing technology landscapes and business needs.

*
Physical Demands and Environment:*

• (Regularly) required to use hands for repetitive computer keyboard use, mouse use, and simple grasping.
• (Regularly) required to have close visual acuity.
• (Occasionally) required to stand, squat, kneel, push, pull, and reach above and below shoulder level.
• (Occasionally) required to bend and twist at the neck and waist.
• (Occasionally) required to lift and/or carry up to 45 pounds.

The pay range for this role is:
60,000 - 60,000 USD per year (Merritt Island, Florida)

Pay: $60,000.00 per year